Knowledgebase:
How do I interpret the LEDs on the side of a BrightSign player
Posted: , Last Modified: 22 April 2015 11:21 AM

XD230, XD1030, XD1230

LED Arrangement

Svr WiFi Eth µSD
Err Upd Pwr Bsy
  • Green Power (Pwr): Displays when the board is powered up and not in reset mode.
  • Green SD Activity (Bsy): Flashes any time there is activity on the SD card.
  • Green MicroSD Activity (µSD): Displays when a MicroSD card is present.
  • Green Network Activity (Svr): Displays when the player is connected to the BrightSign Network
  • Green Ethernet Activity (Eth): Flashes when the player is connecting to the network. Displays when connected.
  • Green WiFi Activity: Flashes when the player is connecting to the wireless network. Displays when connected.
  • Yellow Update (Upd): Flashes when the board is being upgraded. The Update and Error LEDs will flash in unison to indicate an error during firmware update. The flash codes are described below:
    • 2 Erase failed
    • 3 Write failed
    • 4 Verify failed
    • 5 Partition mismatch
    • 6 Checksum failed
    • 7 Unexpected failure
    • 8 Failed to save/restore SRB
  • Red Status/Error (Err): Flashes a number of times, pauses, then repeats the pattern to indicate which error is occurring. The flash codes are described below:
    • 2 Unspecified error
    • 3 Network recovery script is preparing to run on a device configured for network recovery
    • 4 No upgrade file found
    • 5 Failed to load kernel module
    • 6 Board is not capable of running the current firmware version
    • 7 A piece of on-board hardware is not working correctly (on firmware versions 4.1 and later)
    • 8 Problem related to the storage device (either a USB drive or SD card)
    • 9 Problem related to the registry/NAND
    • 10 The autorun script encountered a load/run error (commonly caused by a locked or NTFS-formatted SD card)
    • 11 WiFi-related error (mainly, WiFi not found on USB)
    • 12 Unable to find bootable image
    • 13 The root file system has failed verification, which is used to detect whether the file system has been tampered with. You can recover a player that is showing this error code by performing a firmware update with secure boot (a process described in the Firmware Installation Instructions).

HD120, HD220, HD1020

  • Green Power (Pwr): Displays when the board is powered up and not in reset mode.
  • Green SD Activity (Bsy): Flashes any time there is activity on the SD card.
  • Yellow Update (Upd): Flashes when the board is being upgraded. The Update and Error LEDs will flash in unison to indicate an error during firmware update. The flash codes are described below:
    • 2 Erase failed
    • 3 Write failed
    • 4 Verify failed
    • 5 Partition mismatch
    • 6 Checksum failed
    • 7 Unexpected failure
    • 8 Failed to save/restore SRB
  • Red Status/Error (Err): Flashes a number of times, pauses, then repeats the pattern to indicate which error is occurring. The flash codes are described below:
    • 2 Unspecified error
    • 3 Network recovery script is preparing to run on a device configured for network recovery
    • 3 No published content or script on the SD card 
    • 4 No upgrade file found
    • 5 Failed to load kernel module
    • 6 Board is not capable of running the current firmware version
    • 7 Problem related to the Ethernet chip
    • 7 A piece of on-board hardware is not working correctly (on firmware versions 4.1 and later)
    • 8 Problem related to the storage device (either a USB drive or SD card)
    • 9 Problem related to the registry/EEPROM
    • 10 The autorun script encountered a load/run error (commonly caused by a locked or NTFS-formatted SD card)
    • 11 WiFi-related error (mainly, WiFi not found on USB)
    • 12 Unable to find bootable image (on firmware versions 4.0 and later)

HD110, HD210, HD410, HD810, HD1010

  • Green Power (Pwr): Displays when the board is powered up and not in reset mode.
  • Green SD Activity (Bsy): Flashes any time there is activity on the SD card.
  • Yellow Update (Upd): Flashes when the board is being upgraded. The Update and Error LEDs will flash in unison to indicate an error during firmware update. The flash codes are described below:
    • 2 Erase failed
    • 3 Write failed
    • 4 Verify failed
    • 5 Partition mismatch
    • 6 Checksum failed
    • 7 Unexpected failure
    • 8 Failed to save/restore SRB
  • Red Status/Error (Err): Flashes a number of times to indicate which error is occurring. The flash codes are described below:
    • 2 Unspecified error
    • 3 Network recovery script is preparing to run on a device configured for network recovery
    • 4 No upgrade file found
    • 5 Failed to load kernel module
    • 6 Board is not capable of running the current firmware version
    • 7 Problem related to the Ethernet chip
    • 8 Problem related to the storage device (either a USB drive or SD card)
    • 9 Problem related to the registry/EEPROM
    • 10 The autorun script encountered a load/run error (commonly caused by a locked or NTFS-formatted SD card)
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